Our 100% Premium Virgin Human Hair is soft and silky with fine hair strands that blend amazingly with natural and relaxed hair. It can be colored, straightened, or curled to achieve your most Iconic look.
General Information:
- 13x4 lace closures
- Natural density
- Lace Color Options: Light Brown or Transparent
Body Wave Frontal (13x4)
We strive to process your order in a timely and expedient manner. Orders placed before 1pm will generally ship in 3-5 days. In the event of high order volume, the order will be shipped within 7 business days.
Orders shipped with standard shipping are processed and shipped within 3 to 5 business days. Orders are delivered by the postal carrier within 3 to 5 business days.
Once your order ships, you will receive an email with tracking information as well as update tracking emails until your order has been delivered.
Please make sure to also enter the correct shipping address – street number and name, apartment or suite number, city, state, and zip code. We are not liable for packages that are sent to the wrong address when the address information is entered incorrectly.
At Iconic Hair, we provide 100% satisfaction guarantee on our products. If, for any reason, you are not completely satisfied with our products you may return them to us for your money back minus shipping if applicable.
The following terms are applicable for any products purchased with us:
Conditions for Returns: In order for hair extensions and/or hair products to be eligible for a return, all returns must be postmarked within the 7 days of the order delivery date. Hair extensions and/ or hair products must be in the original packaging and new and unused conditioned. Any hair extensions that have been altered, washed or worn in any way will not qualify to be returned. All sales are final once items have been installed, colored, etc.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Process: To return an item, please email customer service at info@iconichair.net After receiving a confirmation, place an item securely in its original packaging and include your order #, name on order and mail your order to the following address:
You can ship returns and exchanges:
Iconic Hair, 10945 Statebridge Rd. , Ste. 401-193 , Alpharetta, GA 30022
Please note, customers will be responsible all shipping charges. We cannot be held responsible for products damaged or lost in return shipment. Therefore, we strongly recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the products or proof of received return delivery.
Refunds: After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Due to our expedient shipment process, once an order is placed it cannot be canceled. Once receiving the product you may return the product for a refund within 7 days of the order delivery date. If you have any further questions please email: info@iconichair.net
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